White Glove Delivery

How many times have you ordered something and upon delivery, your home looks like a landfill after everything’s unpacked. Or, have you had to jump through hoops just to ensure that you’re at home for a delivery at a specified time; a time that of course is not of your choosing? Backyard’s white glove delivery service makes the shipment of your outdoor living product completely seamless.

As soon as your purchase order goes through and it is ready for delivery, we will communicate with you and find a time most suitable for you. Our thoroughly- trained delivery staff will carefully and meticulously take your order out of our delivery truck, ascertain that all parts of your order are present and accounted for, meticulously unwrap each piece, and then place them in whichever location of your home you desire.

Once your order has been unwrapped and unpackaged, our delivery team will completely clean all your order’s pieces and will thoroughly inspect each piece for any damage that may have occurred during your order’s shipment. If there is any damage at all, we will address the issue and immediately resolve it.

Finally, our thoroughly trained delivery team will ensure your outdoor living space won’t be left with piles of wrapping, packing tape, or binding straps. Our team will remove any leftover wrapping and packaging that they brought with them, leaving you only with the product you ordered and no leftover scraps. Your purchased order will be setup completely, wiped off completely, and all leftover packing materials will be taken away by our delivery staff. If at any time you need to contact us, feel free to call us at your convenience at +966.13.845.6798.